Find quick answers to your questions below...
Maple Syrup Grading
What is the difference between grade A and grade B maple syrup?
Order Status
Do you have everything in stock?
When will my order ship?
When will I receive my order?
Can I get my order faster?
Can I order by phone?
How do I track my order?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
Do you ship internationally?
Do you ship to PO boxes?
Do you ship to military bases or APO boxes?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Coupons & Gift Certificates
How do I buy/redeem a gift certificate?
How do I use a coupon?
Additional Support
What are your business hours?
What methods of payment do you accept?
How do I contact you?
What is your privacy policy?
Is your website secure?